The Serein standard
Professionally trained and insurance backed.
Who we send, what they carry, and what we stand behind — the three things that decide whether a clean is worth having.
← Back to SereinWho we send
Trained cleaners
Trained before a first visit, and equipped for it. Dyson vacuums, commercial steam cleaners, and a written order of work to use them in.
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Professional training
Completed before a first visit
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Dyson vacuums
Brought to every visit, never borrowed
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Commercial steam cleaners
Heat for grout, tile and sealed stone
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A written order of work
So the same rooms get the same attention
The equipment is ours and maintained by us. It arrives with the cleaner and leaves with them.
What they carry
Safe products
Every product we clean with is pet and child safe. Nothing has to be aired out, waited on, or kept off limits once we go.
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Pet safe
On the floors and low surfaces a dog lies on
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Child safe
Nothing to air out before the room is used again
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No harsh fumes
The house smells clean, not cleaned
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The same in every room
Kitchen, bath and nursery alike
If there is an allergy or a sensitivity in the house, tell us before a first visit.
What we promise
Our guarantee
Fully insured, and guaranteed. If any part of a visit isn’t right, tell us and we clean it again — free.
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Fully insured
Coverage in place for every visit
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A quality guarantee
On every visit, not only the first
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A second clean, free
If any part of a visit isn’t right
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Nothing to fill out
Tell us, and we book the return
Fully insured, so the work done in your home is covered rather than carried by you.